Data Usage per day/month

OngoPH · 2022-08-12T11:49:29+00:00

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Good Day!

Why does Team Viewer data usage go up in this latest update?

We are monitoring our devices/units using Team Viewer for almost a year but we did not encounter high data usage before, Then now the consumption of the latest updated 15.32.125v is too high within a day and our devices/units are out of data because Team Viewer Host already used up the data of our devices/units.

Please see the picture below.

Looking forward to hear from your team soon.

Thank you.

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Comments

JeanK

Hi @OngoPH and welcome back!

That is an interesting case. Our support engineers are the best-positioned people to have a look at this.

I recommend opening a ticket and attaching the log files to it.

➜ How to submit a ticket

➜ How to find your log files

Feel free to share the outcome of their investigation here, so we can all benefit from it!

/JeanK

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