System tray can't be seen on client machine

jojo1000
jojo1000 Posts: 2
in General questions
teamviewer problem 2022-09-11 232913.png


Hi,

When I connect to one of my client machines:

1) I can't see the system tray.

2) It appears for sometime and vanishes again intermittently.

Any help to fix this and make the system tray viewable forever would be greatly appreciated, thank you!

Answers

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @jojo1000,

    Welcome to the TeamViewer Community!

    It looks like the scaling is not ideally set.

    I recommend trying the best scaling option as shown here and check if it improves the experience.

    image.png

    Let me know if this helps!

    /JeanK

    Community Manager

  • jojo1000
    jojo1000 Posts: 2

    That did not work unfortunately. It showed up as soon as I connected, but the moment I started working on one of the apps on the system try, all the icons vanished.

    So, back to square one.

    Thanks for your reply.

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