I had a business account and it expired to a free account. Now I have paid for the Remote Access license and it's still showing free and doesn't show the new license on my local computer, what did I do wrong?
Thank you for your post!
In this case, we would recommend contacting our customer support team directly.
You can also contact our customer support team via chat - please go to https://www.teamviewer.com/ and use the chat feature at the right bottom corner of the page.
Thank you in advance for your understanding!
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Japanese Community Moderator / コミュニティモデレーター