Remote Host Not Show Up from Console

BrianHo Posts: 16 ✭✭


We have a remote host does not show up from the TeamViewer console. We removed TeamViewer and reinstall make no difference. We saw TeamViewer sign in pop up on the right-hand corner from the TeamViewer console once then it never appears on the list anymore. No match found when we search on top of the TeamViewer console. Any idea why it never shows up?