I get the following error message when I download teamviewer. Please advise.

Shetal
Shetal Posts: 1
in General questions
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Answers

  • .Carol.fg.
    .Carol.fg. Posts: 1,272 Moderator ☑

    Hello @Shetal ,

    Thank you for your message and welcome to the TeamViewer Community!

    We're sorry to hear that you're having issues installing TeamViewer. To be able to assist you, I will need more information:

    • Is this the first time you're installing TeamViewer on this device?
    • Are you using the Windows admin user to install it?
    • Could you check if the version of your OS is compatible with the newest version of TeamViewer?

    I'm looking forward to your reply! 🙋‍♀️

    Best, Carol


    Portuguese Community Moderator

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