I get the following error message when I download teamviewer. Please advise.

Shetal

.Carol.fg.

Hello @Shetal ,

Thank you for your message and welcome to the TeamViewer Community!

We're sorry to hear that you're having issues installing TeamViewer. To be able to assist you, I will need more information:

• Is this the first time you're installing TeamViewer on this device?
• Are you using the Windows admin user to install it?
• Could you check if the version of your OS is compatible with the newest version of TeamViewer?
  • Please see the article: 📄 Supported operating systems

I'm looking forward to your reply! 🙋‍♀️

Best, Carol