Connection issue.

BoSeMes
BoSeMes Posts: 1
edited May 2023 in General questions

I am using TW 15.34.4 (Licensed) (Win11 Pro) without success to connect to pc which is running Win XP with TW 14.2.56678. On XP side UI shows status ready to connect but when I try to connect to it TW running on my PC approx. 3 minutes shows

image.png

and after that just shows

image.png

I haven't saved password for specific connection and did not receive request to provide it.

Log file on Win XP I say lot of things, I will post just those with exclamation marks :

!! CBandwidthEstimator::ProcessTestPacket: exception: test not foundNot responding process 5752 killed, Errorcode=18

!! ProcessControlBase[4]: Kill process 5752 in session 0

!!!CRASH: Saved dump file to 'C:\Program Files\TeamViewer\DesktopHang_14_2_56678__20221014T083958.mdmp', Errorcode=18

!! ProcessStarterWin::KillProcess(): Not responding process 5752 killed, Errorcode=18

On Win 11 side log file says:

!! DriverConfiguration::GetPortNumber() RegOpenKey failed: 2

! Session to .............. terminated because of authentication timeout!

! RemoteSession[39]::AddRequestedCarrier(): request carrier UdpToPartner failed!

Need help to troubleshoot issue

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Answers

  • saram
    saram Posts: 1

    Hi, I have the same problem. Can you please share how you solved? Thanks!

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