I can't connect to my laptop at home via teamviewer

Angie22
Angie22 Posts: 1
in General questions


Answers

  • JenW
    JenW Posts: 1,232 Senior Moderator ☑

    Hi @Angie22,

    We're happy to welcome you to our Community! 🎉

    We would need a bit more details to assist you further.

    Do you have any error messages when you try to connect to your laptop at home? If yes, you can reply with a screenshot of it.

    Also, could you please tell us what is the OS version and the TeamViewer version on both sides of the connection?

    Last but not least, please check if a TeamViewer update is available 👇:

    image.png


    Please keep us posted on how it goes. We'd like to extend our help if needed.

    Best 🍀

    Jen

    Modératrice Communauté Francophone 💌 French Community Moderator

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