How to create support ticket?


I want to create a support ticket for the cancellation of the autorenewal of my subscription after one year. When I click on submit ticket option on the site, it navigates me to home where there is an option to create a New support ticket. But then automatically it guides me to some other window and doesn't allow for the creation of a new ticket.

Need urgent help!

Raju Kulkarni


  • JeanK
    JeanK Posts: 7,015 Community Manager 🌍

    Hello @Raju_Kulkarni123,

    Welcome to the TeamViewer Community! 🚀

    If you cannot open a ticket, you can ask for help in our live chat.

    You need to go to and use the chat feature at the bottom right corner of the page.

    Our team will be happy to help you create a ticket.


    Community Manager

  • tomrowel
    tomrowel Posts: 1

    Same here, it seems they make it hard to create a support ticket.