How to create support ticket?

Raju_Kulkarni123
Raju_Kulkarni123 Posts: 1
in General questions

I want to create a support ticket for the cancellation of the autorenewal of my subscription after one year. When I click on submit ticket option on the site, it navigates me to home where there is an option to create a New support ticket. But then automatically it guides me to some other window and doesn't allow for the creation of a new ticket.

Need urgent help!

Raju Kulkarni

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Answers

  • JeanK
    JeanK Posts: 7,029 Community Manager 🌍

    Hello @Raju_Kulkarni123,

    Welcome to the TeamViewer Community! 🚀

    If you cannot open a ticket, you can ask for help in our live chat.

    You need to go to https://www.teamviewer.com/ and use the chat feature at the bottom right corner of the page.

    image.png

    Our team will be happy to help you create a ticket.

    /JeanK

    Community Manager

  • tomrowel
    tomrowel Posts: 1

    Same here, it seems they make it hard to create a support ticket.

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