I am trying to download TeamViewer to my 95 year old father's computer remotely. So far, we have gotten to the webpage and found the big green button that says 'Download TeamViewer' and when he clicks it, nothing happens. Same activity on my end yields a download of the software. He is on Windows 10 and using Edge browser. I'm on Windows 10 and using Chrome.
I'm a simple user trying to help out her dad with basic PC questions, please HELP!