Teamviewer shows on website but does not respond

jackeiden

Ying_Q

Hi @jackeiden,

Welcome to the TeamViewer Community!

May I ask for additional information about the issue you have encountered with TeamViewer please?

• a screenshot of an error message from TeamViewer,
• the connection setup,
• TeamViewer versions,
• the Operating system information on the devices

Hope to hear from you about more details.

Best,

Ying_Q