No connection to TeamViewer server

KernelPanic

Hi,

Our subscription license expired yesterday and has since been renewed but myself and a colleague's client cannot contact the Teamviewer server. Nothing has changed our side and we've re-installed, applied the new license key etc.

Both laptops have been restarted and I've tried a different network but no dice.

Any ideas?

Reyhan

Dear @KernelPanic

Thank you for your post. I wished i could help you in the community, but your issue seems to be more complicate. 

I recommend you to contact our Support-Team directly. 

Thank you in advance.