Teamviewer stuck in authentication page

zerozepol · 2023-01-13T06:25:01+00:00

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When im logging in my account in teamviewer, its getting stuck on okta auntentication. but in my previous workstation this works. im using the x64

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Congrats on your first post! 🙌

I'd recommend:

Uninstalling TeamViewer following the Basic Uninstall Instructions
Deleting the TeamViewer entries following the Advanced Uninstall Instructions
Checking in C:\Program Files\TeamViewer if there is any file. If yes, delete it.
Reinstalling TeamViewer from our website here: https://www.teamviewer.com/en/download

Let me know if this has worked for you!

/JeanK

We have colleagues now that their Teamviewer is freezing after Okta authentication

Thank you for your comment.

On the devices of the impacted colleagues, did you try the process explained above by @JeanK?

Best,

Jen