Authentication Rejected from QNAP NAS teamviewer app

oklord · 2023-01-29T13:04:06+00:00

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Good day,

Using Windows Teamview app to remote into QNAP NAS server. I keep getting Authentication Rejected. It says "connecting" then "authenticating" then rejected. The NAS is showing up on our list as Online.

Thoughts?

Thanks!

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kaspar00

https://www.qnap.com/en/how-to/faq/article/why-am-i-unable-to-connect-to-teamviewer-on-the-nas

Psined

This solution doesn't work. Even after adding device to the account as described in the above link, the connection is rejected. The error in TeamViewer log is this -

GetInt failed for AccessControl\Meeting_AC_Custom_HostAMeetingAccess, Errorcode=2
AuthenticationSelectType_Passive::NextStep: no authentication method factory registered for authentication type (1)
CLoginServer::RunMainAuthenticationLoop: authentication failed
CLoginServer::runServer: AuthenticateServer failed, result=1
CLogin::run() leave, session id: …

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