Our organization has a department that uses TeamViewer to assist users with non-technical issues in using programs. One of the members of that department is having an issue of regular "Connection blocked after timeout" occurrences. This appeared recently and I believe there was a recent update that this is occurring after.
It's saying "Your license limits maximum session duration to a partner, immediate reconnects are blocked. Please try again later or upgrade your license." Then a time she can reconnect.
She hasn't had this issue until recently and there's another member in that department not having it at all. Is there a setting on her computer or the management console that would resolve this?
