Can I allow my endpoint customer see my screen too?

MichaelCone
MichaelCone Posts: 2 ✭✭
edited October 2022 in General questions

I am new to TeamViewer. The program I have been using for years is **Third Party Product**. I love the ease-of-use of TeamViewer for my customers. However, I think I've found something important that **Third Party Product** has that TeamViewer does not.

In **Third Party Product**, it is possible for me to show my screen to the customer I am supporting. However, it seems that in TeamViewer, I cannot show my screen to the endpoint user (my customer) unless he has also purchased a TeamViewer license.

Is there a way to show my screen to my customer if he is only an end-point user? If not, then I will have to continue paying for and using **Third Party Product** to show my screen to customers when I need that feature.

Michael Cone