How do i reverse this please?

LizV
LizV Posts: 1
in General questions
image.png

Hi How do I revoke this please. I'm the admin (only user), now I can't uncheck it

Thanks

Liz

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Answers

  • .Carol.fg.
    .Carol.fg. Posts: 1,278 Moderator ☑
    edited March 2023

    Hi @LizV ,

    Thanks for your question and welcome to our Community!

    There are a few different factors that could be causing it, so the first step we need to check is if TeamViewer is running with admin rights.

    Could you please Exit TeamViewer and re-open it with the Run as administrator option on the Start menu?

    image.png

    After doing it, are the TeamViewer Options back to normal (clickable), or are they still grayed out?

    I'm looking forward to your reply!

    Best, Carol 👩🏻‍🦰🌷


    Portuguese Community Moderator

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