Hello
After installing the TeamViewer QuickSupport application on the Xiaomi redmi note 10 pro phone, I cannot fully control the phone. I can only see the phone desktop on the computer without the ability to run applications. I will ask for help.
I have the same problem
I read this on their website:
If only screen-sharing is available when connecting to the Android device, the Android device might not be compatible with this technology.
To check which manufacturers are compatible with remote control, please check our article here: Supported manufacturers for remotely controlling Android devices "
https://www.teamviewer.com/nl/global/support/knowledge-base/teamviewer-classic/mobile/android/remote-control-an-android-device-via-attended-access/
But I can't see if Redmi Note 10 pro is support yes or no, but I guess it is not anymore, one month ago I could control it just fine…