I don't receive the e-mail to add a device as an trusted device

I never receive the mail

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It is fixed. I have talked to the support. My IP or mail was "blocked". It is open again.

Thank you for posting in our Community! ✨

Could you please follow the steps that our moderator @.Carol.fg. explained here 👇

Please keep us updated about the result!

Best,

Jen

TeamViewer Rise: The event for IT experts
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…