Cannot update on Ubuntu, repository is no longer signed

LoneSloane

The Debian repository for Teamviewer is blocked right now:

Err:8 https://linux.teamviewer.com/deb stable InRelease

 403 Forbidden [IP: [Removed as Community Guidelines]]

E: Failed to fetch https://linux.teamviewer.com/deb/dists/stable/InRelease  403  Forbidden [IP: [Removed as Community Guidelines]]

E: The repository 'https://linux.teamviewer.com/deb stable InRelease' is no longer signed.

N: Updating from such a repository can't be done securely, and is therefore disabled by default.

N: See apt-secure(8) manpage for repository creation and user configuration details.

JenW

Dear @LoneSloane, @pannetron, @andrew_mayne, @thuvh, @NoSuchNik, @Pchavanne, @sbesmk, @alexgv99, @Derek_Bradshaw,

We thank you for your patience.

The issue has been fixed on our side. You should now be able to update TeamViewer via command line.

We apologize for the inconvenience caused.

Best,

Jen

pannetron

Same here. Linux Mint 20.3.

andrew_mayne

Can confirm the same for Unbuntu 20.04

apt-get update

Err:1 https://linux.teamviewer.com/deb stable/main amd64 teamviewer-host amd64 15.40.8

 403 Forbidden [IP: [Removed as Community Guidelines]]

apt-get upgrade

E: Failed to fetch https://linux.teamviewer.com/deb/pool/teamviewer-host_15.40.8_amd64.deb  403  Forbidden [IP: [Removed as Community Guidelines]]

Via browser

<Error>

<Code>AccessDenied</Code>

<Message>Access Denied</Message>

<RequestId>BDXKXHZCDTH8ZMGF</RequestId>

<HostId>JUdDeEFTZmi9s0oDQiOIO/zkIITxYlBALR5Hx/jD5Q5Ahw/uwQ4RtSVPnwj8kqMrNyNWqUvnlCY=</HostId>

</Error>

thuvh

me too

E: Failed to fetch https://linux.teamviewer.com/deb/dists/stable/InRelease  403  Forbidden [IP: [Removed as Community Guidelines]]

E: The repository 'https://linux.teamviewer.com/deb stable InRelease' is no longer signed.

N: Updating from such a repository can't be done securely, and is therefore disabled by default.

N: See apt-secure(8) manpage for repository creation and user configuration details.

NoSuchNik

https://linux.teamviewer.com/deb stable/main amd64 teamviewer amd64 15.40.8

 403 Forbidden 

Any way to fix ?

Pchavanne

Same here. Ubuntu 22.04

sbesmk

Hi,

I just got in touch with support about this. The employee forwards this error to the technical department. I assume it has something to do with the apt-key rebuild. In the new package at least gpg keys are stored under /usr/share/keyring/. But even with this current package, the same error comes afterward.

Since the support/technical department knows about it, we simply have to wait until the error has been fixed or, if necessary, install Teamviewer manually. I'm new to the forum so I can't post the link.

alexgv99

and here:

Err:20 https://linux.teamviewer.com/deb stable InRelease            

 403 Forbidden [IP: [Removed as Community Guidelines]]

Get:22 https://mega.nz/linux/repo/xUbuntu_20.04 ./ InRelease [2.961 B]

Reading package lists... Done     

E: Failed to fetch https://linux.teamviewer.com/deb/dists/stable/InRelease  403  Forbidden [IP: [Removed as Community Guidelines]]

E: The repository 'https://linux.teamviewer.com/deb stable InRelease' is no longer signed.

N: Updating from such a repository can't be done securely, and is therefore disabled by default.

N: See apt-secure(8) manpage for repository creation and user configuration details.

Derek_Bradshaw

Can also confirm the same.

Mint 20.3

JenW

Dear @LoneSloane, @pannetron, @andrew_mayne, @thuvh, @NoSuchNik, @Pchavanne, @sbesmk, @alexgv99, @Derek_Bradshaw,

We thank you for your patience.

The issue has been fixed on our side. You should now be able to update TeamViewer via command line.

We apologize for the inconvenience caused.

Best,

Jen

pannetron

Thank you!

ECJB

I have the same issue on 22.04. I took screenshots of the GUI errors and got a response back saying to try the terminal. I must have missed the "reply by" window and now get "Ticket not created" when replying to the support request.

ecjb@ecjblxssd:~$ sudo apt update

[sudo] password for ecjb: 

Hit:1 http://us.archive.ubuntu.com/ubuntu jammy-backports InRelease

Hit:2 http://us.archive.ubuntu.com/ubuntu jammy InRelease                      

Hit:3 http://us.archive.ubuntu.com/ubuntu jammy-updates InRelease              

Hit:4 http://security.ubuntu.com/ubuntu jammy-security InRelease               

Hit:5 http://archive.ubuntu.com/ubuntu jammy InRelease                         

Hit:6 https://dl.google.com/linux/chrome/deb stable InRelease                  

Hit:7 https://linux.teamviewer.com/deb stable InRelease                        

Hit:8 https://packages.microsoft.com/repos/edge stable InRelease               

Get:9 https://linux.teamviewer.com/deb preview InRelease [10.2 kB]             

Get:10 https://download.opensuse.org/repositories/home:/npreining:/debian-ubuntu-onedrive/xUbuntu_22.04 ./ InRelease [1,604 B]

Hit:11 https://esm.ubuntu.com/apps/ubuntu jammy-apps-security InRelease        

Err:12 https://linux.teamviewer.com/deb development InRelease

 403 Forbidden [IP: 108.138.106.57 443]

Hit:13 https://esm.ubuntu.com/apps/ubuntu jammy-apps-updates InRelease

Hit:14 https://esm.ubuntu.com/infra/ubuntu jammy-infra-security InRelease

Err:9 https://linux.teamviewer.com/deb preview InRelease

 The following signatures couldn't be verified because the public key is not available: NO_PUBKEY C5E224500C1289C0

Hit:15 https://esm.ubuntu.com/infra/ubuntu jammy-infra-updates InRelease

Reading package lists... Done

E: Failed to fetch https://linux.teamviewer.com/deb/dists/development/InRelease  403  Forbidden [IP: 108.138.106.57 443]

E: The repository 'https://linux.teamviewer.com/deb development InRelease' is not signed.

N: Updating from such a repository can't be done securely, and is therefore disabled by default.

N: See apt-secure(8) manpage for repository creation and user configuration details.

W: GPG error: https://linux.teamviewer.com/deb preview InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY C5E224500C1289C0

E: The repository 'https://linux.teamviewer.com/deb preview InRelease' is not signed.

N: Updating from such a repository can't be done securely, and is therefore disabled by default.

N: See apt-secure(8) manpage for repository creation and user configuration details.

ecjb@ecjblxssd:~$ uname -a

Linux ecjblxssd 6.2.0-32-generic #32~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Fri Aug 18 10:40:13 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

ecjb@ecjblxssd:~$