I've bought a TeamViewer Remote Access license but the application still say "Free license"
Hi all
I've recently bought a TeamViewer Remote Access license but the application still say "Free license". I've tried to uninstall and re-install it but nothing changes.
As a free license I can connect but the software kicks me out after few second because I've exceed the free time.
Somebody can help me?
Thank you
Best Answer
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Hi @AndreaConsidi,
We're happy to welcome you to our Community! 🙂
Once you have ordered a TeamViewer license, you should receive a license activation email.
Could you please check your inbox, as well as the spam folder, if you see this email?
Also, to help you set up your license, check out this article: 📄 Activate your Remote Access license
Let us know how it goes!
Have a great day,
Jen
Modératrice Communauté Francophone 💌 French Community Moderator
0
Answers
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Hi @AndreaConsidi,
We're happy to welcome you to our Community! 🙂
Once you have ordered a TeamViewer license, you should receive a license activation email.
Could you please check your inbox, as well as the spam folder, if you see this email?
Also, to help you set up your license, check out this article: 📄 Activate your Remote Access license
Let us know how it goes!
Have a great day,
Jen
Modératrice Communauté Francophone 💌 French Community Moderator
0 -
Hi Jen
Yeah, you're right! With the articled you linked I've resolved.
Thank you so much,
Andrea
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