Mysterious TV Mac disconnections

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eahyde
eahyde Posts: 1
in General questions

Was using teamviewer to great effect and all the sudden my mac stopped being able to connect. Other computers still have TV access but when I try to click 'connect' after selecting an id number the TV program literally just closes. I was hoping to switch to TV for our observatory instead of VNC viewer, but being unable to use it this week has made me rethink that strategy. I tried the obvious re-install of TV but it's some strange path error I haven't seen before. Any ideas appreciated

The full error is as follows:

Process:        TeamViewer [7423]

Path:         /Applications/TeamViewer.app/Contents/MacOS/TeamViewer

Identifier:      com.teamviewer.TeamViewer

Version:        15.2.2756 (1)

Code Type:       X86-64 (Native)

Parent Process:    ??? [1]

Responsible:      TeamViewer [7423]

User ID:        501


Date/Time:       2023-03-29 16:18:29.034 -0400

OS Version:      Mac OS X 10.12.6 (16G29)

Report Version:    12

Anonymous UUID:    8119137F-1186-9DD5-727F-AD83EB8364F1


Sleep/Wake UUID:    6058DB02-89A7-4CE3-94E6-15D732CF9A8B


Time Awake Since Boot: 190000 seconds

Time Since Wake:    21000 seconds


System Integrity Protection: enabled


Crashed Thread:    5


Exception Type:    EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:    KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note:    EXC_CORPSE_NOTIFY


Termination Signal:  Segmentation fault: 11

Termination Reason:  Namespace SIGNAL, Code 0xb

Terminating Process:  exc handler [0]


VM Regions Near 0:

--> 

  __TEXT         0000000102103000-0000000105062000 [ 47.4M] r-x/r-x SM=COW /Applications/TeamViewer.app/Contents/MacOS/TeamViewer


Application Specific Information:

Hardware_Model:    MacBookPro12,1

TV_Version:      15.2.2756

Languages:       (en-AU)

Daemon:        No

Shutdown:       No


Thread 0:: Dispatch queue: com.apple.main-thread

0  libsystem_kernel.dylib     0x00007fff93ef134a mach_msg_trap + 10

1  libsystem_kernel.dylib     0x00007fff93ef0797 mach_msg + 55

2  com.apple.CoreFoundation    0x00007fff7e643434 __CFRunLoopServiceMachPort + 212

3  com.apple.CoreFoundation    0x00007fff7e6428c1 __CFRunLoopRun + 1361

4  com.apple.CoreFoundation    0x00007fff7e642114 CFRunLoopRunSpecific + 420

5  com.apple.HIToolbox       0x00007fff7dba2ebc RunCurrentEventLoopInMode + 240

6  com.apple.HIToolbox       0x00007fff7dba2cf1 ReceiveNextEventCommon + 432

7  com.apple.HIToolbox       0x00007fff7dba2b26 _BlockUntilNextEventMatchingListInModeWithFilter + 71

8  com.apple.AppKit        0x00007fff7c13ba54 _DPSNextEvent + 1120

9  com.apple.AppKit        0x00007fff7c8b77ee -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2796

10 com.apple.AppKit        0x00007fff7c1303db -[NSApplication run] + 926

11 com.apple.AppKit        0x00007fff7c0fae0e NSApplicationMain + 1237

12 libdyld.dylib          0x00007fff93dca235 start + 1


Thread 1:

0  libsystem_kernel.dylib     0x00007fff93ef944e __workq_kernreturn + 10

1  libsystem_pthread.dylib     0x00007fff93fe3621 _pthread_wqthread + 1426

2  libsystem_pthread.dylib     0x00007fff93fe307d start_wqthread + 13


Thread 2:

0  libsystem_kernel.dylib     0x00007fff93ef944e __workq_kernreturn + 10

1  libsystem_pthread.dylib     0x00007fff93fe3621 _pthread_wqthread + 1426

2  libsystem_pthread.dylib     0x00007fff93fe307d start_wqthread + 13


Thread 3:

0  libsystem_kernel.dylib     0x00007fff93ef944e __workq_kernreturn + 10

1  libsystem_pthread.dylib     0x00007fff93fe348e _pthread_wqthread + 1023

2  libsystem_pthread.dylib     0x00007fff93fe307d start_wqthread + 13


Thread 4:

0  libsystem_kernel.dylib     0x00007fff93ef944e __workq_kernreturn + 10

1  libsystem_pthread.dylib     0x00007fff93fe3621 _pthread_wqthread + 1426

2  libsystem_pthread.dylib     0x00007fff93fe307d start_wqthread + 13


Thread 5 Crashed:

0  libsystem_c.dylib        0x00007fff93e5dba2 wcslen + 8

1  com.teamviewer.TeamViewer    0x0000000104013c9f 0x102103000 + 32574623

2  com.teamviewer.TeamViewer    0x0000000104015546 0x102103000 + 32580934

3  com.teamviewer.TeamViewer    0x00000001030963a5 0x102103000 + 16331685

4  com.teamviewer.TeamViewer    0x0000000104055a03 0x102103000 + 32844291

5  com.teamviewer.TeamViewer    0x0000000104056576 0x102103000 + 32847222

6  com.teamviewer.TeamViewer    0x0000000104057830 0x102103000 + 32852016

7  com.teamviewer.TeamViewer    0x0000000104057678 0x102103000 + 32851576

8  com.teamviewer.TeamViewer    0x0000000103f98ae3 0x102103000 + 32070371

9  com.teamviewer.TeamViewer    0x0000000103faa726 0x102103000 + 32143142

10 com.teamviewer.TeamViewer    0x0000000103f73068 0x102103000 + 31916136

11 com.teamviewer.TeamViewer    0x0000000103f76337 0x102103000 + 31929143

12 com.teamviewer.TeamViewer    0x0000000103f76242 0x102103000 + 31928898

13 com.teamviewer.TeamViewer    0x0000000103f76150 0x102103000 + 31928656

14 com.teamviewer.TeamViewer    0x0000000103f986f5 0x102103000 + 32069365

15 com.teamviewer.TeamViewer    0x0000000103f60667 0x102103000 + 31839847

16 com.teamviewer.TeamViewer    0x0000000103f98ae3 0x102103000 + 32070371

17 com.teamviewer.TeamViewer    0x0000000103f986f5 0x102103000 + 32069365

18 com.teamviewer.TeamViewer    0x000000010400b768 0x102103000 + 32540520

19 com.teamviewer.TeamViewer    0x0000000104009f4b 0x102103000 + 32534347

20 com.teamviewer.TeamViewer    0x000000010400a075 0x102103000 + 32534645

21 com.teamviewer.TeamViewer    0x00000001031d89aa 0x102103000 + 17652138

22 com.teamviewer.TeamViewer    0x00000001031d8826 0x102103000 + 17651750

23 com.teamviewer.TeamViewer    0x0000000104141027 0x102103000 + 33808423

24 com.teamviewer.TeamViewer    0x000000010413df0a 0x102103000 + 33795850

25 com.teamviewer.TeamViewer    0x000000010413de32 0x102103000 + 33795634

26 com.teamviewer.TeamViewer    0x0000000104135508 0x102103000 + 33760520

27 com.teamviewer.TeamViewer    0x00000001043b36c8 0x102103000 + 36374216

28 libsystem_pthread.dylib     0x00007fff93fe393b _pthread_body + 180

29 libsystem_pthread.dylib     0x00007fff93fe3887 _pthread_start + 286

30 libsystem_pthread.dylib     0x00007fff93fe308d thread_start + 13


Thread 6:

0  libsystem_kernel.dylib     0x00007fff93ef9d96 kevent + 10

1  com.teamviewer.TeamViewer    0x000000010413f327 0x102103000 + 33800999

2  com.teamviewer.TeamViewer    0x0000000104140fa2 0x102103000 + 33808290

3  com.teamviewer.TeamViewer    0x000000010413df0a 0x102103000 + 33795850

4  com.teamviewer.TeamViewer    0x000000010413de32 0x102103000 + 33795634

5  com.teamviewer.TeamViewer    0x0000000104135508 0x102103000 + 33760520

6  com.teamviewer.TeamViewer    0x00000001043b36c8 0x102103000 + 36374216

7  libsystem_pthread.dylib     0x00007fff93fe393b _pthread_body + 180

8  libsystem_pthread.dylib     0x00007fff93fe3887 _pthread_start + 286

9  libsystem_pthread.dylib     0x00007fff93fe308d thread_start + 13


Thread 7:

0  libsystem_kernel.dylib     0x00007fff93ef8bf2 __psynch_cvwait + 10

1  libsystem_pthread.dylib     0x00007fff93fe47fa _pthread_cond_wait + 712

2  com.teamviewer.TeamViewer    0x0000000104144b16 0x102103000 + 33823510

3  com.teamviewer.TeamViewer    0x0000000104140f64 0x102103000 + 33808228

4  com.teamviewer.TeamViewer    0x000000010413df0a 0x102103000 + 33795850

5  com.teamviewer.TeamViewer    0x000000010413de32 0x102103000 + 33795634

6  com.teamviewer.TeamViewer    0x0000000104135508 0x102103000 + 33760520

7  com.teamviewer.TeamViewer    0x00000001043b36c8 0x102103000 + 36374216

8  libsystem_pthread.dylib     0x00007fff93fe393b _pthread_body + 180

9  libsystem_pthread.dylib     0x00007fff93fe3887 _pthread_start + 286

10 libsystem_pthread.dylib     0x00007fff93fe308d thread_start + 13


Thread 8:

0  libsystem_kernel.dylib     0x00007fff93ef8bf2 __psynch_cvwait + 10

1  libsystem_pthread.dylib     0x00007fff93fe47fa _pthread_cond_wait + 712

2  com.teamviewer.TeamViewer    0x0000000104144b16 0x102103000 + 33823510

3  com.teamviewer.TeamViewer    0x0000000104140f64 0x102103000 + 33808228

4  com.teamviewer.TeamViewer    0x000000010413df0a 0x102103000 + 33795850

5  com.teamviewer.TeamViewer    0x000000010413de32 0x102103000 + 33795634

6  com.teamviewer.TeamViewer    0x0000000104135508 0x102103000 + 33760520

7  com.teamviewer.TeamViewer    0x00000001043b36c8 0x102103000 + 36374216

8  libsystem_pthread.dylib     0x00007fff93fe393b _pthread_body + 180

9  libsystem_pthread.dylib     0x00007fff93fe3887 _pthread_start + 286

10 libsystem_pthread.dylib     0x00007fff93fe308d thread_start + 13


Thread 9:

0  libsystem_kernel.dylib     0x00007fff93ef8bf2 __psynch_cvwait + 10

1  libsystem_pthread.dylib     0x00007fff93fe47fa _pthread_cond_wait + 712

2  com.teamviewer.TeamViewer    0x00000001022f71e0 0x102103000 + 2048480

3  com.teamviewer.TeamViewer    0x000000010414b743 0x102103000 + 33851203

4  com.teamviewer.TeamViewer    0x00000001026d1c6b 0x102103000 + 6089835

5  com.teamviewer.TeamViewer    0x00000001043b36c8 0x102103000 + 36374216

6  libsystem_pthread.dylib     0x00007fff93fe393b _pthread_body + 180

7  libsystem_pthread.dylib     0x00007fff93fe3887 _pthread_start + 286

8  libsystem_pthread.dylib     0x00007fff93fe308d thread_start + 13



MALLOC               110.0M    37 

MALLOC guard page           48K    10 

MALLOC_LARGE (reserved)       48.3M    2     reserved VM address space (unallocated)

Memory Tag 242            12K    2 

Memory Tag 251            44K    2 

SQLite page cache           64K    2 

STACK GUARD             56.1M    21 

Stack                17.7M    22 

VM_ALLOCATE             112K    20 

WebKit Malloc            32.1M    66 

__DATA               46.7M   415 

__GLSLBUILTINS           2588K    2 

__IMAGE               528K    2 

__LINKEDIT             124.2M    49 

__TEXT               321.1M   401 

__UNICODE              556K    2 

mapped file            234.5M    22 

shared memory            16.4M    15 

===========            ======= ======= 

TOTAL                2.0G   1200 

TOTAL, minus reserved VM space    1.2G   1200 


Model: MacBookPro12,1, BootROM MBP121.0167.B33, 2 processors, Intel Core i7, 3.1 GHz, 16 GB, SMC 2.28f7

Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445424533303445422D45474346202020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445424533303445422D45474346202020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.171.130.1a1)

Bluetooth: Version 5.0.5f1, 3 services, 17 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM1024G, 1 TB

USB Device: USB 3.0 Bus

USB Device: Bluetooth USB Host Controller

USB Device: Logitech H570e Stereo

Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

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