Chromebook remote access

JohnnyL
JohnnyL Posts: 2
in General questions

I'm trying to remote into a Chromebook (Lenovo) and was able to connect via Quick Support, however after only a few minutes it locked me out, and I'm unable to re connect to the Chromebook from a PC.


Thank you for the help,


John

Answers

  • JenW
    JenW Posts: 1,176 Senior Moderator ☑

    Hi @JohnnyL,

    Welcome to the TeamViewer Community! 🌍

    Do you have any error message that appears when you want to reconnect to the Chromebook?

    If yes, would you mind sharing in this thread a screenshot of it, to have a better look at your case?

    Thanks in advance,

    Jen

    Modératrice Communauté Francophone / French Community Moderator

  • JohnnyL
    JohnnyL Posts: 2

    Jenw,


    Looks like I am utilizing a free version, and TV wants me to purchase a license to continue. I think that might be the issue.

    TVconnection.jpg

    using it.

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