I am using Teamviewer at school window 11

crackles3 Posts: 4 ✭✭
edited May 2023 in Licensing

I am using window 11 PC teamviewer at school. It's licenced. It disconnects and turns off after 3 minutes but not if I use my ipad or phone. What do you think is coursing the problem?


  • Ying_Q
    Ying_Q Posts: 2,614 Moderator

    Hi @crackles3,

    Welcome to the TeamViewer Community!

    If you have successfully activated the TeamViewer license on your TeamViewer account, please ensure to sign in to the licensed account prior to the remote connections on TeamViewer.

    At the same time, we have the article - Activate your Remote Access license to show you the license activation step by step. Hope that helps in your case.

    Let me know if you are able to use your license and start the connections.



    Community Moderator/中文社区管理员