Hello, all! I have followed the steps for deactivating the random password functionality in TeamViewer, but I am still running into roadblocks where the password changes and I am then unable to remote connect to the unattended system.
I should explain the lash-up at our site (a house of worship). TeamViewer was installed on two rack Windows PC's by the system integrator, who license and use it for remote diagnostic access and support at all of their customer sites. At this particular site. I am the volunteer system operator and always operate the system "live" (attended) at our once-weekly services. However, when I am offsite at home during the week I would like the ability to remote in on a very occasional basis to address a reported issue, e.g. check to see if the projector was left on (and turn it off if so), or mute/unmute an audio zone.
The integrator stated that for this limited functionality they would not assign one of their TeamViewer seat licenses specifically to me, but that I could create a free TeamViewer account of my own and use it to access the systems as needed, as a "guest". (The integrator stated that they have direct access of their own which sidesteps the random password.)
Yesterday, I went onsite and changed the settings on both PC's to deactivate the random password. I noted the passwords that were shown on the TeamViewer screens, then went home and attempted to access both systems. I was successful in opening a remote connection/session on both computers. I then closed the connections and attempted to reconnect, but the passwords were no longer accepted. (I haven't yet been back at the site to see exactly what happened, but my assumption is that the passwords changed.)
First, can you confirm that the usage I described is allowed and that I am not violating the licensing terms?
Second, is there something with this arrangement that would cause TeamViewer to continue to forcibly impose random password changes?
Thanks,
Mike
