"We're working on making the app also available for smaller screen sizes."

Henry123456789
Henry123456789 Posts: 1
in General questions

Running on Windows 11 on a Surface tablet in Desktop mode. When I start TeamViewer, a screen appears "Starting TeamViewer" and then a screen with the words "We're working on making the app also available for smaller screen sizes." over a blurred screen. There are no options available but to close the window. My resolution is 2736x1824 with 200% font scale.

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Answers

  • VilcsiTH
    VilcsiTH Posts: 1

    I figured out the solution; resizing the window...

    I was on an 1080p screen with 100% scaling, and it gave me this error. Tried other scaling options, and realized after a while the window grew so large it had to fill the entire screen, and it happily worked after that. Returning to 100% scaling showed the error again, and that's when I realized it wasn't the screen that was small, it was its own window size.

    weclom.png
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  • jfog
    jfog Posts: 1

    Thanks! - I had the same problem and wondered what was going on...😉

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