@JeanK That doesn't answer the question of that option I commented on!
See the image and the option I circled what is it for?
Maison da Silva Windows Insider MVP
It is now possible to drag & drop a device from one group to another.
Devices in groups marked in grey cannot be moved to a group marked in green (and vice versa). Only from green to green and grey to grey. (Green groups being the new group system, grey being the old group system.)
Hope it will improve your user experience!
Thanks for your questions!
I noticed that the image you post is in Portuguese, so I would like to invite you to post your questions in our Portuguese Support Forum if you prefer to talk in Portuguese. It will be a pleasure to see you there! 😄
Regarding your questions: What the feature "Ativar recurso de acesso único" does?
It's a feature of TeamViewer Classic interface to generate a password that can be used only once. After the remote session ends, the password field will display as a dash. More details you can find in our article: Remote control via One-Time password
💡Hint: You can read the article in Portuguese by switching the language.
I hope it helps! 🍀
Please don't hesitate to post again if you have any further questions. 🙋♀️
Portuguese Community Moderator
With the release of [Windows] v15.43.6, we implemented the following accessibility improvements based on your feedback and the pain points you raised.
Therefore, the ID and password are now directly visible for both - users who are signed in and signed out.
Of course, not all the feedback has been implemented, but it doesn't mean it's not taken into consideration.
Please keep raising your voice. All the posts are being reviewed and shared with the respective development and product teams.
Your feedback is vital for understanding how we can improve the product and provide you with the best remote connectivity experience.
Thanks a lot for all the feedback you provided so far, and thank you for all the great discussions we will have in the future.
On the right path.
64-bit version of host, please.
and a "tight spacing " view in the full app for us admins please.
And don't make us download multiple different programs to do what we do just fine today with one program.
Edit: Wait, they just made it look like the old version except a whole bunch more wasted space? Hahaha
[removed per Community Guidelines] Leaving TeamViewer after 13 years, sad to go, but this new redesign was now drop over the edge. So to sum up:
So, sorry TV, I am leaving, too.
I'm trying to work through these issues myself. The most reduction in productivity is the lack of detail on each client's status in the Full app that I use for admin. I manage almost 100 PCs and I need to see them all at a glance in a sortable list and as much detail as possible so I can see which need attention.
Please make a "Detailed" view in the Full client for us that allows us to see any column of detail we want and sort by that column. Seems like you let us "Add Filters", but let us add columns of client details like number of missing patches and sort by them please.
The ability to create Dynamic groups would also be appreciated. Like "name = 123** " and "module = Host" and "offline 30 days"
Also please make a "tight" spacing view and let us resize the window to any size we want.
In the old version, you could also click on a client's name to connect immediately, now you have to hover over the client's name, then click "Connect" on the far right.
Especially this hovering effect when you mouse over the list of clients is irritating to me. But I guess design is following Microsoft trends, which also retired good old yellow folder view and went with anemic, flat and dead design, where sliders and options pop up everywhere as you mouseover them, and sections are not clearly fenced, all is blended into a corps-like design, as vampires would **bleep** blood out of it. As per my oppinion :)
@LakeShore, thanks a lot for your constructive feedback.
Currently, we have the columns Name, Status, Device type, Module, Group, and Service.
Could you name the exact column parameters you want to see in the future and explain the use case behind them? That would be a great help for our product team to prioritize the feature requests.
Thanks in advance for your support!
@Labsy thanks a lot for sharing your thoughts and what is irritating you on the interface.
To just make sure I understand what you mean by "hovering effect" - do you mean this grey area that appears when hovering over a device?
If yes, could you tell us why it is irritating you? Is it because you are doing a specific task? Trying to understand so that I can give proper feedback to the product team.
Or do you mean something else?
Thanks a lot in advance for your help.
I do not like the hovering behavior either. It creates blank space on the screen and prevents you from resizing the window so you have blank screen space for no reason. Please show the double arrows at all times and when the double arrows are clicked, immediately connect to the client. Remove the word "Connect" and just show the word "Connect" when hovering over the double arrows. Also, move the double arrows closer to the PC name, either on the right or left of the PC name.
When looking for a PC to connect to, why mouse all the way over to the right, while hovering exactly, to connect to a PC? We came here to connect to a PC so make that as easy and obvious as possible.
The column names could be any machine property. If we have your asset management, which I do, that should open up more properties to see and sort by.
CPU, Ram, % free space, OS version, last OS login, all are useful.
@JeanK , thank you for asking about irritating hover mouseover effect.
Yes, this is on the list of computers, where checkbox on the left and Connect with 3 dots on the right pop up in blank space when you go over with mouse. I have been in a team of software developers in the past and we've had some psychologysts and brain specialists as advisers for software development. They pointed out some facts, which we should keep in mind when designing user interfaces, among those:
So, from my experince and my personal point of view, list of computers is much, much more readable if it is stable, has less space inbetween, and nothing changes with mouse over.
I hope this makes sense.
[removed per Community Guidelines]
How I felt after the update. Hi, long time user here. I have elderly parents/remote users that require a lot of computer help as well as family overseas and teamviewer was instrumental in keeping things going. Now it's a nightmare. Instead of "Just enter a code and click OK" teamviewer wants me to have 70+ year old's create an account, login, log into email to verify, then go back and authenticate, then add browser to the BS management console, then read the tiny print on the UI that's so small we spend another half hour reading the letters back and forth on the phone...and I'm going to do this for every single one? Yeah ok.
This program is junk now. I'll relay my experience to my colleagues in the IT field as well, as a warning and to go find something else.
I've talked with upper management and I can't get rid of teamviewer completely. I need to keep one channel (down from 5) to support a dozen users.
Is there a way to do a "bulk update" of my computers? They are all set with a username/password now, and I have 10 users under my account that have 10 or 20 devices they connect to.
I need a way to automate this to allow easy-access or whatever is replacing passwords. I am not creating an account for all of the devices, there's just no way I can do that. Do I just hit MIGRATE on this guide? https://community.teamviewer.com/English/kb/articles/109705-update-your-devices
I have begun migrating the bulk of my 200 computers to a web based Connecting tool which is phenomenal so far.
If your devices are assigned to your account (like explained here: Assign a device to your account), then yes, you can migrate them by following the guide Update your devices.
Devices that have been bookmarked, in other words, devices that have been manually added like this: Add computers in TeamViewer (Classic) cannot be migrated.
You'll have to link them again to your company by following this guide: How to set up remote access and manage a remote device. Alternatively, you can also deploy TeamViewer via .msi via this guide: Mass deployment on Windows - Overview (Corporate license required).
Let me know if you have any further questions! I'll be happy to assist.
Thank you so much for sharing this input. We'll pass this on to our UX/UI team! 🙏
Alright, so I have to go in to every single device and assign it to an account.
Then verify the email, add to trusted devices.
Then retype my username/password a second time in order to add it to my devices.
Thats... That's really more work than just installing a **Third Party Product** installer. If I have to log into every single device anyway and type my ID/password twice, then it's just easier to install a new program.
Are there plans to allow migrating computers using an ID and Password to connect?
I really tried to like or use the new interface.
But no. It's almost impossible.
Today I've tried to connect to a client that was appearing "Sleeping" on the new UI, but "On" on the older one. I had to switch to older interface to connect.
TeamViewer have until december to fix this mess. Otherwise, I will have to switch to another solution after 11 years.
New teamviewer on Mac is extremely unstable. I have to restart it frequently in order to connect to user machines. User interface just goes dead.
Also tons of issues after updates on the end user machines themselves. TeamViewer needs re-installation.
Will look for other options for remote support. Can't continue like this with surprise updates that remove functionality or cause problems. This is software that needs to be 100% solid in order to support a world wide dispersed organization .
We need to be able to customize this toolbar ASAP please:
My go to functions like "lock" and "show all screens" are way to nested in menus now.
@LakeShore I checked with the product team and I can already tell: it's in our plans to make the toolbar customizable!
However, I cannot name any timeline for when it will be implemented. I'll make sure to inform you in this thread when it's available. Hope that works for you. 🙂
@FakeName There is no plan to allow migrating computers that were manually added via ID and password.
Great! but no need to inform me, I'm in TeamViewer hours every day!
@LakeShore Our team is currently evaluating the 64-bit Host topic.
Could you please let us know why and how you would benefit from a 64-bit Host version?
For which technical (or non-technical) reasons would you like to have it?
This would be such a great help! Many thanks in advance for your support!
My new best friend says exactly why 64bit is better than 32bit:
The preference for 64-bit software over 32-bit software in a corporate environment (or any environment for that matter) is primarily due to the following advantages:
At OS level I'd think it probably performs better, and you probably also get more security with 64bit apps. Then secondly, why not? You built a 64bit version of Teamviewer which I would wager was for some of the same reasons. ;D
OK...@LakeShore went into a LOT more detail than me. So what he said. lol
New user interface looks like it's designed by somebody who have never worked with the software, or people that should never be allowed to develop user interfaces..
Keep it simple. Just used 30 minutes with a customer to be able to connect to him, a job that normally took 5 minutes.