Wake button doesn't work, No Licence fail in log

yodee13 · 2023-04-28T15:20:05+00:00

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Since the latest 2 or 3 version the wake button doesn't work. It says:

In the log:

2023/04/28 17:11:52.618 14876 11948 G1 PListManagedDevice::WakeupAsync: WakeOnLanRequest RequestWakeup: *********** (************)

2023/04/28 17:11:52.618 14876 11948 G1!! PListManagedDevice::WakeupAsync: Wakeup ************ was not successful. Error: No license

2023/04/28 17:11:52.707 14876 17012 G1!! PLPopupControl::ActionResultCB(): ErrCat=6, ErrCode=1, ErrMsg=Failed to wake up DELL_OPTIPLEX_7010.

With the earlier verison of TV the button is work fine.

Actual version : 15.41.7

Working version: 15.36.9 C

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Comments

Bikemad

Following the recent announcement;

" For our free users accessing older TeamViewer versions (specifically versions 15.00 to 15.36), we're launching a program to keep you up-to-date. Starting mid-April, users on these older versions will receive warnings prompting them to ensure both sides of their connections are running the latest release. In June, connections for users on these older versions will be blocked. To maintain your free usage, users must update to the latest free version of TeamViewer or use the web app"

I have just tested the latest TeamViewer version (15.54.3) on a Windows 7 PC and just like version 15.41.9 that I installed over 12 months ago, it is still unable to wake up other Win 7 PCs or Win 10 laptops on my home network:

2024/05/28 21:09:43.753 8376 4304 G2 PListManagedDevice::WakeupAsync: WakeOnLanRequest RequestWakeup: ********* (*********)
2024/05/28 21:09:43.753 8376 4304 G2!! PListManagedDevice::WakeupAsync: Wakeup ********* was not successful. Error: No license
2024/05/28 21:09:44.153 8376 10684 G2!! PLPopupControl::ActionResultCB(): ErrCat=6, ErrCode=1, ErrMsg=Failed to wake up Dell-PC.

I also tried "upgrading" another Win 7 PC, but then neither of the PCs with version 15.54.3 could wake each other from sleep mode.

The Wake up button worked fine with version 15.2.2756, which I've been using for the last year prior to the recent "warning" prompts, so I've reinstalled that version so that the Wake up button works properly again.

I also much prefer the older light blue colored taskbar icon as well!

It's such a shame that we are being forced to upgrade to newer versions that clearly do not function as well as the older versions do!

It looks like I will soon be forced to use a separate WakeOnLan program to wake sleeping PCs (or go into different rooms and wake them manually) before being able to connect using TeamViewer!

Bikemad

Following the recent announcement;
" For our free users accessing older TeamViewer versions (specifically versions 15.00 to 15.36), we're launching a program to keep you up-to-date. Starting mid-April, users on these older versions will receive warnings prompting them to ensure both sides of their connections are running the latest release. In June, connections for users on these older versions will be blocked. To maintain your free usage, users must update to the latest free version of TeamViewer or use the web app"
I have just tested the latest TeamViewer version (15.54.3) on a Windows 7 PC and just like version 15.41.9 that I installed over 12 months ago, it is still unable to wake up other Win 7 PCs or Win 10 laptops on my home network:
2024/05/28 21:09:43.753 8376 4304 G2 PListManagedDevice::WakeupAsync: WakeOnLanRequest RequestWakeup: ********* (*********)
2024/05/28 21:09:43.753 8376 4304 G2!! PListManagedDevice::WakeupAsync: Wakeup ********* was not successful. Error: No license
2024/05/28 21:09:44.153 8376 10684 G2!! PLPopupControl::ActionResultCB(): ErrCat=6, ErrCode=1, ErrMsg=Failed to wake up Dell-PC.
I also tried "upgrading" another Win 7 PC, but then neither of the PCs with version 15.54.3 could wake each other from sleep mode.
The Wake up button worked fine with version 15.2.2756, which I've been using for the last year prior to the recent "warning" prompts, so I've reinstalled that version so that the Wake up button works properly again.
I also much prefer the older light blue colored taskbar icon as well!
It's such a shame that we are being forced to upgrade to newer versions that clearly do not function as well as the older versions do!
It looks like I will soon be forced to use a separate WakeOnLan program to wake sleeping PCs (or go into different rooms and wake them manually) before being able to connect using TeamViewer!