My employee is trying to connect but we received all sorts of error messages.
Teamview new user interface is horrible.
Also, you cant connect to the devices that are on "Standby Mode", in the old version of Teamviewer, you can try to connect on that devices, now in the latest UI, only the 'online devices' you can connect.
it just doesn't work
Hi @Nathan8398,
Thank you for sharing your experience and feedback about the new UI!
We have prepared the Knowledge-Based article - Create and join a remote session (attended access) to explain how it works with TeamViewer QuickSupport.
I hope it would also be helpful to you and other users.
Best,
Ying_Q
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