Where is Grant Easy Access on new version?

ViProCon · 2023-05-10T17:22:47+00:00

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Hi all. As I normally do, if I need to add a system to my list of managed computers, I phone up the user, walk them through teamviewer install, I then remote in, and set it up unattended/easy access feature.

I can't find it anywhere on this new version. It seems to me that Teamviewer is wanting to force everybody to sign in or create an account. Is that correct?

I have to assume I do NOT want to sign in with my own account, as that puts all my 'stuff' on this person's computer and that's not ok.

On the other hand, do I now need to go and create a new Teamviewer user every time a new compute rneeds to come under my management? What if the computer changes users, now I need to create a different user again, and repeat?

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Accepted answers

.Carol.fg.

Hello @SIGA ,

Welcome to our Community and thanks for your question!

Please check the below article, it has the step by step on how to set up easy access with the newest version of TeamViewer Remote.

📄 Connect to a remote device (unattended access)

Please let us know how it goes, and if you have any further questions.

Best, Carol 🌷

All comments

SIGA

Hello, how can I set easy access to a client, with the new version?

Globatech

We deal exactly with the same issue, i've you finally find something about it?

ViProCon

Carol's answer above was the trick. The Teamviewer Host is the key here. Get that, and via it's setup, you can then do things such as grant the easy access. I went a step further and did the Customized host, so that i can go to get . teamviewer . com / alphanumericode and it getse my logo-inserted download for the TV Host.