Buttons to start voice calls or video conferences disappeared

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Previously I could use voice and video chat without a problem. Then out of nowhere, when I connect for a session, the voice chat (headphone) icon is no longer there. Neither on the client or the host. It just disappeared from both sides. I reinstalled on both sides (resetting configuration) but the icons are just completely gone. No video conference, no voice call.

I checked windows config and TV is allowed to use webcam/microphone. In fact, windows detects that teamviewer is using the microphone even though the option to start a voice call no longer exists.

Was this feature removed for personal users in TV15 or is this some sort of bug or configuration issue?

Help?

Both computers are windows 10/11, both are modern and have microphone and webcam, both using TV15.

Answers

  • Joe_W1WCN
    Joe_W1WCN Posts: 1
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    I'm experiencing the same on both my Windows 10 PC and Macbook.

  • rlmiller
    rlmiller Posts: 1
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    Can we get some answers to this? I am having the same problem, and it is a serious one.