Operating system: Windows
Version: 15.41.10
Release date: 2023-05-16
The main feature of TeamViewer is to connect to other clients from an MSP (Managed Service Provider) point of view. However, the new preview version makes using this feature more challenging than ever. When opening the preview version (15.41.0), I'm presented with a view where the shortcut to enter a TeamViewer ID (TV ID) is displayed as Ctrl + K. However, this shortcut doesn't work until you have clicked on the TeamViewer window. Even after alt-tabbing away and back, I still need to click the window before the keyboard shortcut becomes available. This lack of user-friendliness is quite frustrating.
Furthermore, we now need to type "/connect " in the search box before we can start typing the unique TV ID of the thousands of machines we support. Since having a directory of all the machines we look after is impossible, this is our only way of connecting to a machine. In the past, when the client you developed attracted millions of users, the process was much simpler:
Now, with the preview version, we have to go through the following steps:
An additional step is now required, and it seems unnecessary.
Surely, there must be a UI expert at TeamViewer who can come up with something better than this atrocity. If this was the UI from day one of TeamViewer's existence, I don't think the company would still be around today.
we do not want new user interface. IT IS JUNK as many have said before. Make classic/real user interface default!
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