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I created a custom QuickSupport for Classic and downloaded it via the distribution link. I ran the downloaded file, but the custom screen I created does not appear. What is the cause of this issue, and how can I resolve it?
Dear TeamViewer Support Team and Community, I am currently using an iPad to connect to and control my PC via TeamViewer. I noticed that there are two available versions: one from the Microsoft Store and one downloaded directly from the official TeamViewer website. Could you please clarify the following: Which version…
Hi, I have several computers registered to my TeamViewer account, and I'd like to know if it's possible to see the last date and time a specific computer came online. I'm not looking for the last connection I made to it, but rather the last time the remote device itself was online and connected to the TeamViewer network.…
I have submitted the form to reset the TeamViewer ID's linked to an expired business account. However, I am still receiving an error message when I initiate a remote session that the ID is still linked to an expired license. Is there a TeamViewer support email or phone number I can contact?
I started using TeamViewer to manage and access my Media Server PC on my home network from several laptops within the same network. Everything works fine, except I noticed that Wake-on-LAN only functions if I use the old TeamViewer interface, which feels outdated in terms of features, even though I prefer the new…
I use TV to help my Dad (who is about to turn 99). His computer runs Windows 10 with the extended support option enabled. Upgrading to Windows 11 is not an option. I have installed the full version of TV on his computer, because Quick Support asks for admin access every time he launches it which is confusing. I do not know…
I am using TeamViewer Host 15.79 and my custom configuration is not being applied. Yes, Account Assignment is being performed, but the custom configuration is NOT being applied. We have never had an issue before the latest version with the Custom Configuration. I have seen the workaround posted for 15.78 - CUSTOMCONFIGID…
Hello TeamViewer Community, We have a TeamViewer Corporate license and are currently deploying TeamViewer Host through Microsoft Intune. Previously, we deployed TeamViewer Host as a Line-of-Business (LOB) MSI application in Intune using the following MSI parameters: CUSTOMCONFIGID=XXXXXX ASSIGNMENTID= DESKTOPSHORTCUTS=0…
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I am unable to sign in to TeamViewer software (Windows) on 2 of my 3 devices. I click the sign in to TeamViewer button, the circle spins for a bit and then I get a screen that says the page couldn't be reached and that the page took too long to respond. I can get to the TeamViewer website (Chrome & Edge), but when I click…
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After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…