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I use TeamViewer (very rarely) to access my computers at home and at work, both from each of them and from my smartphone, but I can't tick the box " easy access to this device" on one of them, even tho I think I have admin access on both windows and on the app. It works fine on my laptop and desktop at home.
In the old TV, I can set up account for a user and add the user to a group but in this new version, I have been trying to add user to the group but can't, I will like get a guide on how I can do so,
Operating system: Windows Version: 15.73.5 Release date: 2025-12-18 Improvements Port forwarding now has local IP mapping enabled by default. Supporters no longer need to manually activate this setting. Bugfixes Fixed a critical issue that could cause a delay when connecting to devices. Windows LAPS integration: UAC…
Hello, I am trying to solve an issue with one of our users who has the full client. We use it to connect to other users in our organization who have only the host app. The issue is that this particular user is being signed out of TeamViewer after every session he has with a remote computer. Then when he tries to sign back…
Operating system: Windows Version: 15.73.3 Release date: 2025-12-16 New features Tensor company admins can now switch between the new TeamViewer Remote interface and the classic interface using a toggle when signing in. Clipboard synchronization now only occurs when the session window has focus on the supporter's side,…
We have tried, but can only assign named users under the menuitem where you customise quick support. This means that, that user has to go into the web interface and reassign if anothet tech needs to take over. Is there any way around this or should we set QS to "unassigned"
I use TeamViewer to connect my laptop to my smartphone using the "HOST" app on my smartphone. When I used to connect through the app in the past, I didn't have to ask for connection permission, and in recent months it has been asking for permission from my phone before connecting. How can I set it up so that I can connect…
I have recently upgraded to a Remote Access account. I keep getting the below "error message" when trying to activate. [{"license":{"k":"3f8f2878-d0b5-4eac-ae9c-bfda0b14a92c","t":"5","d":null},"reason":"samelicensetype"}] Please note - I have previously opened a Remote Access account in September 2023 which I did not renew…
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