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I'm beyond frustrated. I've used TV for many years without issue. Now all of a sudden my license doesn't show up and it thinks I only have the free version. Reached out to support and all they send me is the same stuff that shows up on knowledge base, but nowhere does it ask me to activate my license. I knew it was…
I'm wondering how to turn off or restart the two-factor authentication settings, because I had a code on my old phone, and now I don't have it anymore. I don't have an option to remove it and turn it back on. Can help or support remove it? This is a different profile, because I created this one because I can't access the…
There is an HTTP 406 error when I try to submit a ticket to cancel my subscription
I encounter the following super annoying issue: TeamViewer 15.75.5 for macOS on the remote machine. TeamViewer 15.76.3 for Windows on the remote machine. Windows 11 Pro 25H2, macOS Tahoe 26.3.1. When the machine is on the Windows logon screen after a fresh reboot, TeamViewer's Action menu does have the Send Ctrl-Alt-Del…
Hello everyone, I am an IT administrator currently working on streamlining our TeamViewer Host deployment using an automated software deployment tool (PDQ Deploy). Our goal is to migrate away from legacy .tvopt configuration files and rely on TeamViewer Cloud Policies for managing our endpoints. However, we have run into…
I cannot count how many times I had to delete the TeamViewer shortcut from my Windows desktop. I can find the TeamViewer app in my Windows start menu whenever at any give time, thank you very much. I do not want a TeamViewer shortcut on my Windows desktop! Yet at every chance, TeamViewer re-creates the desktop shortcut,…
Windows 11 latest. TeamViewer Latest (free). I can bring up the interface and for example click home or any other category. See in the video I can open TeamViewer and interact with it, other apps and taskbar. As soon as I close "minimize" TeamViewer, and click on taskbar, it is unresponsive and crashes. I can reproduce…
I'm unable to migrate the device; it's giving an error Pending devices1 devices didn't migrate yet. Please make sure these devices are online so that the migration can be completed. The device is online, TeamViewer is running, and I'm using the same device for migration. Please help resolve this issue.
Hello, we are struggling to get the devices to automatically register and be assigend to the company. We have created a TeamViewer Host in the new Admin Portal via Custom Modules and downloaded the MSI. We then tried to manually install the msi with the CUSTOMCONFIGID via powershell and also via Intune. The installation of…
When I add a new device, and then try to connect to it, I get the attached error message. Though it is a free account, I use rarely, but those times that I do use it, I fully need to. There is NO company name or logo associated with my account whatsoever, so I am at a loss. Many thanks in advance.
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As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…
Besides providing a strong and secure backbone and infrastructure, TeamViewer is proud to be in compliance with a variety of international standards and requirements. Please find all the relevant information on our https://compliance.teamviewer.com/