Statement required

ProCH
ProCH Posts: 3 ✭✭
in General questions

Hi,


After trying out the new interface, discovering so many missing features and so many bugs, and after reading trough the forum here, I come to the conclusion that a statement of Teamviewer heads is required, here and now.

You are going to loose a high percentage of your corporate customers if you don't act NOW.

This new UI needs to be reverted, going back to alpha and beta testing before rolled out again.


Sincerely

Not a "small" corporate customer since over 10 years

Comments

  • DailyUserUS
    DailyUserUS Posts: 2 ✭✭
    edited May 2023

    AGREED!

    I am so disappointed in this "NEW" version.

    New users connecting alone is so difficult. 20+ minutes just to get someone set up to connect.

    If something is not done, I will be forced to return to **Third Party Product**. At least then I could help my clients quickly.

  • Ike_Tek_808
    Ike_Tek_808 Posts: 2 ✭✭

    The new interface is literally unusable by the average consumer. As a tech, I have them download the app, install, launch and give me the ID so I can take over - that was already iffy for many, but now it is impossible, I will have to touch the machine myself and install the product prior. If something isn't done I will need to find a new solution.

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