I Have TW Premium license and you have removed uanttended accsess..!!

ITKonsultAS
ITKonsultAS Posts: 5
in Licensing

I Have TW Premium license and you have removed uanttended accsess.. I have to set it up on ALL bleeping machines again.. WHY and how can you make these kind of changes that so deeply impacts our ability to help our customers??

I see no set up unattended setup here..


I cannot ask every user to set it up for me!!!!!!!!!!!!!! Or did you think when changing this that this would be a great idea!?

I am SO frustrated with you now


TW Screenshot 2023-05-18 111251.png


Answers

  • cheese62
    cheese62 Posts: 10

    I'm glad I'm not the only one. I can see a way of setting up unattended access on the new UI. I got the user to log in but using Receive Support. That then brought up the username and password window.

    However, once logged on to the system there is no way of setting up unattended access for future use. In this instance, I am doing a data transfer this weekend and nobody on site to prod the computer.

    Any suggestion please.

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