how do I connect remotely to another computer?

I've tried everything... I am a registered user. The other computer has teamviewer too.

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No error but appear to transfer to paid registration?

Thank you for your post, and welcome to the TeamViewer community!

In order to assist, we require a little more information. Could you please explain in more detail?

Did you encounter an error message, and if so, what did it say?

Thanks in advance!

TeamViewer Rise: The event for IT experts
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…