How do I delete a pc from managed devices?

Batbytes

This is in the FREE version of TV. I can find no way whatsoever to delete a pc from managed devices, either in the desktop app or in the online management process. I ask because I recently upgraded a pc with new MB, CPU, etc. and re-installed TV. When I tried to set it up for unassisted access, it says I have to upgrade to $$$ version because the free version is limited to 3 managed devices. If I could delete the id for the pc before upgrade I could then set up unassisted access for the pc after upgrade(since TV now has a different id). If I delete a managed device will it also disappear from the Device Groups or My Partners?

1. I find TV to be very difficult to use.
2. I think limiting managed devices to 3 is pretty cheesy even for the free version.
3. I absolutely HATE the new interface.

Can someone please help?

JeanK

Hi @Batbytes,

Thank you for your valuable feedback.

Our teams are working to improve the user experience and make the new interface easier to use.

I created this GIF for you to show you how to delete a managed device, so you can free up your account and add the desired devices you want to manage:

1. Go to your Device list.
2. Select the computer.
3. Click Delete device and confirm.

Let me know if this has worked for you!

/JeanK