How do I download the Free version of TeamViewer?

Soupie
Soupie Posts: 1
in General questions

Can you tell me how to download TeamViewer Free Version?


Thank you,

Connie

Answers

  • .Carol.fg.
    .Carol.fg. Posts: 1,296 Moderator ☑

    Hi @Soupie , 😃

    Thanks for your question and welcome to our Community!

    You can find the free version of TeamViewer for download here.

    Let us know if you need any further help.

    Best, Carol


    Portuguese Community Moderator

  • RRY
    RRY Posts: 6

    Is there a way to tell what version of TeamViewer one is running. I have been running the free version for years, but after the recent upgrades, I am not so sure. I am having problems connecting to remote machines. Wondering if I need to downgrade to another or previous version. That brings up another question about how to downgrade to free version.


    Thanks in advance for any help.


    Raghu

  • Ying_Q
    Ying_Q Posts: 2,721 Moderator ☑

    Hello @RRY,

    For checking the TeamViewer software version, it is possible to do it within the software.

    Simply go to the Question icon ➜ About TeamViewer ➜ Version. I have also captured the screenshot below for a better understanding.

    image.png


    For the part of downgrading to the Free version, as you have not purchased and used any paidTeamViewer license, your TeamViewer remains as the Free version as expected. However, if you see any commercial usage messages on TeamViewer, you can request the reset for your TeamViewer IDs here:  https://www.teamviewer.com/en/reset-management/

    I hope my answer here helps you and let me know if you have any other questions with TeamViewer.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • RRY
    RRY Posts: 6

    Hi Ying,

    Thank you for your kind reply. I did check the About TeamViewer menu option. The part that is missing there is the type of TeamViewer client/app one is using. Mine, for example says is version 15.46.7. However, it doesn't say if it is TeamViewer Remote or Classic or something else. It would be nice if that inf was included in the About screen.


    Thanks again!


    Raghu

  • .Carol.fg.
    .Carol.fg. Posts: 1,296 Moderator ☑

    Hi @RRY ,

    Thanks for the feedback about the content in the About screen!

    Please know that the TeamViewer Remote is the new interface, and TeamViewer Classic is the original TeamViewer interface.

    Therefore, you should be able to confirm this information just by checking which interface you're using.

    Please let us know if it answers your question, and if we can help you any further.

    Best, Carol


    Portuguese Community Moderator

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