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VHS
VHS Posts: 3 ✭✭

I have received a series of emails confirming my subscription and it is not possible to activate my account, I have about 2 hours trying to access

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  • VHS
    VHS Posts: 3 ✭✭
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    I enjoyed the remote connection for several hours, when I decided to pay the subscription the license was not activated and now I am blocked

  • Ying_Q
    Ying_Q Posts: 2,640 Moderator
    edited June 2023
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    Hi @VHS,

    We are sorry that you landed in the TeamViewer Community after having a poor experience with license activation.

    May I ask if you have set up the TeamViewer account and followed the instruction in the activation email? When you have the issue activating the license, did you see any error message?

    We have prepared this License Activation Guides - Overview and see if it helps with the troubleshooting of license activation.

    Let me know if we are able to help any further with your license activation.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员