Hello All,
I am reaching out to seek urgent assistance regarding an issue I am currently facing with accessing my remote connections through the TeamViewer application.
Unfortunately, I have lost my phone, which was previously used for two-factor authentication (2FA) to secure my TeamViewer account. Consequently, I am unable to complete the authentication process and connect to my remote devices, which is crucial for my work and personal obligations.
While I can still log in to my TeamViewer account using the email address associated with it, I have been unable to find an option within the account settings to disable or modify the 2FA feature. As a result, I find myself locked out of my own account despite having valid credentials.
I am trying to connect via the webclient to bypass this but its not connecting either