Android phone will not connect with credentials

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Shann19
Shann19 Posts: 1
edited June 2023 in Mobile
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Answers

  • .Carol.fg.
    .Carol.fg. Posts: 1,083 Moderator ☑
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    Hi @Shann19 ,

    Welcome! And thanks for reaching out to our Community!

    Connections issues can have multiple different causes. We would need more details in order to assist.

    • Is the partner device an Android device too?
    • Does the partner device is turned on and with access to the internet?

    I'm looking forward to your feedback. 🙋‍♀️

    Best, Carol


    Portuguese Community Moderator

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