I'm Signed in, now what?

JedK

The new TeamViewer signs me in and then just sits there (on my Mac).

I have to close TeamViewer, and re-open it to continue.

Seems like a bug, but maybe I'm doing something wrong?

See image.

.Carol.fg.

Hi @JedK ,

Welcome to our Community and thanks for your question!

Could you double-check it your TeamViewer is in the newest version?

If not, we would advise you to update it as soon as possible, and then try to log in with your account again.

Let us know how it goes, and if you need further help. 🙋‍♀️

Best, Carol

.Carol.fg.

Hi @JedK ,

Welcome to our Community and thanks for your question!

Could you double-check it your TeamViewer is in the newest version?

If not, we would advise you to update it as soon as possible, and then try to log in with your account again.

Let us know how it goes, and if you need further help. 🙋‍♀️

Best, Carol

JedK

Thanks,

Updating seems to have fixed it.

It does sit at the login screen for a few seconds (as my image shows), but then it moves forward.

Jed K

.Carol.fg.

Hi @JedK , 😀

Thanks for sharing! I'm happy to hear it's working again! 💯

Please don't hesitate to post in our Community again if you need any further help!

Best, Carol