Delete my account

sawet
sawet Posts: 2
in General questions

Hi, I know I can delete my account via my account settings but there is no "Delete account" button there. Can TeamViewer delete my account please? Thank you.

Screenshot_1.png


Best Answer

  • JeanK
    JeanK Posts: 7,065 Community Manager 🌍
    Answer ✓

    Don't worry; there is a way out here.

    What you can do, is send a deletion request to datarequest@teamviewer.com

    Our dedicated team will delete your account for you!

    It's sad to know you're leaving after so many years! I hope I'll see you around soon! 💔

    /JeanK

    Community Manager

Answers

  • JeanK
    JeanK Posts: 7,065 Community Manager 🌍

    Hi @sawet,

    Thanks for posting!

    That is indeed super weird!

    I checked on my account and could find the delete account button, as expected:

    image.png

    Is your account part of a company profile that an administrator could manage?

    /JeanK

    Community Manager

  • sawet
    sawet Posts: 2

    Yeah, probably. This account is created like a 10 year ago maybe. So, I was a child. :) As you said, this account have a company profile also but I can't delete or disable that too. There is nothing to do about delete or something like that.

  • JeanK
    JeanK Posts: 7,065 Community Manager 🌍
    Answer ✓

    Don't worry; there is a way out here.

    What you can do, is send a deletion request to datarequest@teamviewer.com

    Our dedicated team will delete your account for you!

    It's sad to know you're leaving after so many years! I hope I'll see you around soon! 💔

    /JeanK

    Community Manager

Trustpilot

Categories

This Week's Leaders