Question about the duration of a password for a TeamViewer tensor account

ITSAM_23
ITSAM_23 Posts: 1
in General questions

Hi there, I am part of the Software Asset Management team at my company and we have an employee that once in a while has her account deactivated. The account was never deleted or deactivated by us, but it seems that she access once or twice (every two months maybe) and we would like to know if the password or the account itself expires.


Kind regards and thanks in advance for your help!


Maria

Answers

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hi @ITSAM_23,

    Welcome to the TeamViewer Community!

    I can confirm that the account password does not expire from itself.

    However, as an admin, you can reset the password of the users via https://login.teamviewer.com/ ➜ User management ➜ Edit user ➜ General ➜ Reset password.

    Let me know if you have any further questions! I'll be happy to assist.

    /JeanK

    Community Manager

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