Remote Control requesting Confirmation

jgt1942

I use TeamViewer to help friends and family that are remotely located. I have setup remote access on all of the PCs. Lately two of the systems require the user to confirm the connection. How in the heck do I turn this off? Often I'm connecting to there system when they are either sleeping or away from the system thus I NEVER want to see the confirmation request on their system.

Also on one of the systems when I connect and click on something I see a huge cursor on their system, it has my name wth the cursor but the click is not performed on their system. 

Both of these issues are new, in the past I did not have this issue. How do I correct these issues

jgt1942

All systems have the latest verion of TeamViewer and all systems are running Windows 10 x64. On one system the issue started about three months ago, on the other system it was OK last Friday. 

I checked the Access Control on the remotes systems and it is set to Full Access. I also checked the Access Control Details and all options are set to Allowed.

I just checked two other family systems and the confirmation is now requested on them as well thus it seems that all systems I connect to must confirm. this seems to indicate that the issue is on my PC

AH!!! I found a solution that worked for me. The problem was on MY pc and not the remote PC. As you suggested, changing the Advanced settings for connections to this computer to Full Access. It was set to Automatic, I have no idea why it was changed or if it had worked with that setting in the past.

Thanks for your help.