How to prevent people hearing your computer sound when switching side
Mycetism
Posts: 1
I usually connect to my customer directly with Team Viewer, we pay for a the licensing.
But sometimes I have to switch the control over to my side and since I am calling them with another app, they ALWAYS hear themselves and it's very annoying
Of course, I simply have to lower their volume on their side but it's still annoying to do.
How can I prevent Team Viewer sharing my sound (the customer hear themselves when they talk) when inverting the control to share my screen?
Thanks
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Answers
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Try unchecking 'Computer sound' under the 'Communicate' tab.
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