Weird behaviour in TeamViewer 15.46.7 for macOS...

deejinoz
deejinoz Posts: 33 ✭✭

Hi,

I am having repeated malfunctions in remote control sessions from TeamViewer on macOS, which have only been happening since I moved to TeamViewer 15. When I am remote controlling a Windows computer, the keyboard will randomly start behaving as if I'm typing with the one of the modifier keys pressed, when I don't. e.g. Hitting numbers 1, 2 or 3 etc. on my keyboard will scroll through open app windows, starting at the 1st window, then the second, then third etc; as if I'm typing the number whilst holding the COMMAND key down on my keyboard, which I'm not. The only way I can resume normal control from the keyboard is to close and re-establish the remote session.

I am running the latest version of TeamViewer (in the classic UI, because the new UI is still wasting way too much of my time and buggy) with macOS Ventura on a PowerBook 2017. The remote systems are all also running up to date versions of TeamViewer on either Windows 10 or 11.

Is anyone else experiencing this kind of behaviour?

Cheers,

David.

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Answers

  • Marcoq
    Marcoq Posts: 1 Newbie

    Same here

  • JeanK
    JeanK Posts: 6,902 Community Manager 🌍

    Hi @deejinoz,

    It's great to hear back from you! 🙂

    This sounds like an odd behavior. I'd have to check with the respective teams if they are aware of any issues going on.

    In the meantime, could you please uninstall TeamViewer completely from the involved devices and see if the issue is occurring again?

    We explain how to uninstall TeamViewer completely from your devices here:

    Looking forward to hearing from you (and I'll get back to you as soon as I hear something from the devs).

    Have a great evening!

    /JeanK

    Community Manager