Why won't Teamviewer install on my 2018 Mac Mini

LotusChicken

Hello,

I'm trying to reinstall Teamviewer on a bunch of 2018 Intel mac minis. I've got the licensed downloaded file and when I try to install it it says "Teamviewer needs to remove additional components to complete the uninstallation"

That makes sense. So I checked delete configuration files and clicked uninstall. It then tells me the uninstallation is complete.

Then when I try to re install teamviewer, it gives me the same message about needing to remove components.

I've checked the Library for and files and can't find any related to Teamviewer.

Do you have any idea what is going on? I've used this download to install this on close to 500 mac minis. Why isn't it working now?

I've attatched a pic of the screen.

LotusChicken

Could it be possible that the licensed download file has gotten corrupted somehow? I've tried downloading the file directly and using a thumb drive to load it.

.Carol.fg.

Hi @LotusChicken ,

Thanks for your post and welcome to our Community!

Please try uninstalling TeamViewer manually by following our article: Uninstall TeamViewer (Classic) on macOS

Then try to download and install it again.

Let us know if it fixes the issue or if further help is needed. 🙋‍♀️

Best, Carol