Reactivation form does not work for me

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highlander0681
highlander0681 Posts: 5 ✭✭
edited March 13 in General questions

For whatever reason my user has been flagged as being used commercially. That is definitely not the case.

When I reach the link to request the reset, I log-in and I am presented directly with the PDF being already filled in, with the information I provided, I believe, last year. I don't see the form and there is now way how to submit a new request.

Could anyone help please?

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  • highlander0681
    highlander0681 Posts: 5 ✭✭
    Options

    For whatever reason my user has been flagged as being used commercially. That is definitely not the case.

    When I reach the link to request the reset, I log-in and I am presented directly with the PDF being already filled in, with the information I provided, I believe, last year. I don't see the form and there is now way how to submit a new request.

    Could anyone help please?

  • Bob_E
    Bob_E Posts: 2 ✭✭
    edited March 13
    Options

    **Third Party Product** looks like a good replacement.

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