licence restriction

Sbudisin1234 · 2023-12-21T15:56:55+00:00

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Hello, we've just purchased TV remote access . For the first time, we are trying to install it. Finally , we succeeded, but obviously, too many IP addresses were used. Now, although I have 1/3 remotes connected, I am receiving an error message "due to licence restriction, you cannot connect any more remotes. Please contact the support".

Please instruct what to do.

Srdjan Budisin, TERMOPLUS Belgrade

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Akiho

Hi @Sbudisin1234,

Thank you for reaching out to the Community.

If you are still faced with the issue, we would highly recommend contacting our support team for further investigation of your case.

To generate a support ticket, please use the below link and sign in with your licensed TeamViewer account:

📩 Submit a support ticket

If you have any difficulties submitting a support ticket, please try again to contact our customer support team by the following methods: chat

For any questions or concerns using TeamViewer, please feel free to share them here - We would be happy to see you again in our Community!

Best,

Akiho