Never Buy TeamViewer also never use Subscriptions

alperozpinar

They force you to pay the invoice even you switch to another subscription. I've purchased and use team viewer more than 8 years and use TeamViewer Premium in 2023 now they change the model increase the prices and force you to buy the new model with and increase of fee.

Even the same model continues it is not acceptable to force the customers to buy the new model.

Akiho

Hi @alperozpinar,

Thank you for reaching out to the Community and we are also grateful to hear you were using TeamViewer for more than 8 years.

Reading your post, we are sorry to hear that you have stopped using TeamViewer.

For cancellation, we would strongly recommend contacting our Customer Support team for further assistance, as this topic includes personal information and we are unable to assist such cases in the Community for security & privacy purposes.

If you already get in touch with our dedicated team, please keep the communication and share all your concerns with them for further discussion.

Regarding an annual subscription license, please also understand that as an annual subscription, it does renew each year unless cancelled prior to 28 days of renewal. To find more information about TeamViewer subscriptions, please check here: Subscription renewal

We appreciate your understanding.

Best,

Akiho